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Frequently Asked Questions

DisplayDex are here to help.
Look through our FAQ or contact us for any further help.
Product Q&A - Shipping Q&A - Warrenty

Product Q&A

What is the difference between the DoorDex 15 and the DoorDex 30?

Both systems, DoorDex15 and DoorDex30, include 45″ rails with 30 pre-drilled holes. The DoorDex30 includes enough hinges for all holes, while a consumer buying the DoorDex15 would only make use of every second hole.

What is the difference between right swing and left swing hinges?

Depending on how you want to feature your doors- when they all face front they can either swing to the right or to the left. (See illustration on the products page for clarity.

What if I would like to display our samples with the Doordex sample door display, but I don’t have 45″ available on the wall, can we still make it work?

Yes, the Doordex V.1 Aluminum angel rails can be cut with a grinder to suit your space. Note, there is a 1.5” spacing between each door placement.

What If I have different height doors will they fit on the DoorDex rack?

No, however you may choses to cut the Aluminum rails on DoorDex V.1 to suit the height.

Will the DoorDex 30 be able to hold the weight of 30 full size doors and drawer fronts?

Yes. The DoorDex systems are built to hold up to 250lbs, however we Recommend the Doordex V.2 all steel as it is built for heavy weight doors

Shipping Q&A

Can I get my order shipped with an expedited delivery service?

Yes, please email or call us for a quote.

How soon can I expect my order to arrive?

We ship all orders within 24 Hours. We use UPS Ground and email tracking.

What if there is an item missing from my package?

Please contact us Immediately and we will do our best to resolve the issue.

Warranty

Is there a warranty on the DoorDex hardware?

Yes, We Warranty all hardware for 6 months from date of purchase.